Manual configuration Outlook 2013

Setting up Outlook Manually with Hosted Exchange 2013

Customer Portal

Customer Portal

Login as an admin to cp.appriver.com

User List

Click on the mailbox you are ready to setup and the menu will expand down.

  1. Click on the Exchange 2013 tab
  2. Copy the GUID

Open "Control Panel"

Open your computer's Control Panel, make sure your view is set to "Large" or "Small Icons"

Launch "Mail"

Launch the "Mail" Application from your system's control panel

Mail Management Option Selection

Mail Management Option Selection

Click "Show Profiles"

Profile Management Area

Profile Management Area

Select "Add" to create a new Outlook profile.

Naming the New Profile

Naming the New Profile

Name your profile, example: "Work Email" and select "OK"

Select Manual Configuration

Select Manual Configuration

Select the radio button for "Manually configure server settings or additional server types" and click "Next"

Choose Service

Choose Service

Select the "Microsoft Exchange or compatible service" radio button and click "Next"

Server Settings

Server Settings
  1. Paste the GUID you copied earlier into the server name filed. Leave the "Use Cached Exchange Mode" box checked.
  2. Enter your full email address.
  3. Choose how much email you like to keep local copies on your computer.
  4. Select "More Settings"

More Settings Menu

More Settings Menu
  1. Click the "Connection" Tab
  2. Check "Connect to Microsoft Exchange using HTTP"
  3. Click "Exchange Proxy Settings"

Exchange Proxy Settings

Exchange Proxy Settings

1. Enter the proxy address: "us.exg7.exghost.com"    or ch.exg7.exghost.com for outside U.S.

2. Check "Only connect to proxy servers that have this principal name in their certificate" and enter the following: msstd:exg7.exghost.com

3. Check both "On Fast Networks...." and "On slow networks..."

4. Change the Proxy Authentication settings to "Basic Authentication"

Once the 4 steps have been completed, click "OK"

Apply your new settings

Apply your new settings

Click "Apply" to make the changes you just made. Then select "OK"

Test your newly applied settings

Test your newly applied settings

Click the "Check Name" box to the right of your User Name, which will check your settings against the exchange server.

Enter password when prompted.

If the settings are correct it will underline your User Name and server name. If you get an error message, go back to your settings and ensure there are no errors. Also ensure your password is correct. You can check by logging into webmail at exg7.exghost.com in your internet browser.

Click " Next " if settings are correct.

Finished!

Finished!

You've now successfully setup Outlook 2013 with Hosted Exchange 2013 manually. Click "Finish"

Select your new profile

Select your new profile

If you would like Outlook to open the new profile by default whenever Outlook 2013 is opened, check the button for "Always use this profile" and select your new profile from the list and click "OK".

If you would like to toggle between the profiles and be prompted every time Outlook 2013 is opened for a profile selection, click "Prompt for a profile to be used" and Outlook 2013 will ask which profile you would like to use when opened.

Congratulations, you are now successfully setup to use AppRiver Hosted Exchange 2013 with Outlook 2013